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CD/DVD Drive Not Working (Code 41 Error)

If your CD/DVD/BD drive is not working, and its status is listed as “Code 41″ in device manager, there is a good chance a simple registry edit can fix the issue. Here is what you need to do:


Manual fix:

  1. Go to your Start menu and click “Run…”
  2. In the Run box that opens, type “regedit” and press Enter.
  3. In the new window that opens, navigate the tree in the left pane until you are at:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
    Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane of the window, you should see an “UpperFilters” key.
  5. Right-click the “UpperFilters” key an select “Delete”. Respond “Yes” to the confirmation prompt.
  6. You should also see a “LowerFilters” key in the right pane.
  7. Delete the “LowerFilters” key.
  8. Restart your computer.

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